FAQ

Is there a minimum order for free shipping?

All our products have free shipping on the Spanish mainland. For other countries, shipping costs may be applied.

Can I request regular shipments of matcha?

Of course, if you activate the subscription button at checkout, you will receive The Real Matcha periodically according to your selected choice.

Is there a timetable for placing orders?

No, you can place your order at any time of the day, 24 hours a day.

Is there a customer service timetable?

Yes, our customer service hours are from 9:00 to 13:00.

If i need more information, how can I contact you?

You can send us an email with your incident or query in the "Contact" section.

What is the shelf life of the products?

The shelf life of our products is between 3 and 6 months.

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